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We are committed to accessibility.

Differio is committed to making our website enjoyable and easily accessible for all guests, including people with disabilities. As longtime advocates of inclusivity and diversity, our mission is to make as user-friendly as possible for everyone, no matter what assistive technologies you are using from screen readers to voice recognition software. As part of this commitment, we are actively working to ensure our website meets all state and federal accessibility requirements with the latest ecommerce innovations while providing superior customer service.


It’s our utmost priority to provide everyone with website accessibility that’s in compliance with all laws and guidelines so no one is left behind. To ensure this, we’ve collaborated with industry professionals to help identify any opportunities for enhancement, including the following:

  • The Web Content Accessibility Guidelines (WCAG) 2.1 Level AA are recognized and acknowledged as the international standard measure of success. We regularly test our site to ensure we meet or exceed that standard.
  • We work with advocacy groups, accessibility and usability specialists, and people with disabilities to make sure our sites function properly and that we’re going above and beyond simply following regulatory guidelines.
  • We never stop learning. We’re constantly identifying areas of improvements in performance, speed and accessibility.


We’ve taken proactive steps towards establishing an online shopping platform that’s easy to use for all visitors. Specifically:

  • Site Structure: We use appropriate headings, lists, paragraphs and other formatting features on so that guests can easily use the site with assistive technology.
  • Text Equivalents: People who either can't see images or hear audio may need some form of a text equivalent to interact with our sites. We’re working to ensure all of our images and multimedia are fully accessible through alternative text, captions and transcripts.
  • Full Keyboard Access: Everything we build can be accessed using a keyboard.
  • Site Consistency: We’re consistent in the way we build our sites so that once you understand how our menus and pages work, you can count on our sites to be consistent and function the same way every time you interact with them.

As this is an ongoing effort, we are doing our best to meet all accessibility standards. If you face any issues accessing our website or want to provide feedback or suggestions, please contact us at the phone number or email below, and we’ll be happy to assist you. 

Accessibility Line: (718) 440-3484 - For relay service, please dial 711

Call Center Hours: Monday-Friday, 10:30AM - 6:30PM, EST.

Email: [email protected]


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